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English at work

Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
A new series focusing on English communication in the office, called English at Work.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
  • Language for interviews

This week's programme focuses on useful language for job interviews.
Phrases from the programme:
A good example that comes to mind…
I'm particularly proud of…
Timekeeping is important to me.
 

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  • Like
Các tương tác: minhj

Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 2: The Interruption

Anna's job interview continues. But with all the pressure and stress, she has frozen mid-sentence, unable to find the right word in English for what she wants to say.

  • Structuring answers
The programme looks at useful phrases for structuring answers in a job interview.
Phrases from the programme:
Firstly, this job is an ideal match for my skills and experience.
Secondly,…
Above all, the reason I want this job is…

  • Listening Challenge
What word is Anna struggling to remember that means being very enthusiastic and wanting very much to succeed?
The answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 3: The crisis

Denise explains why she's in such a state of panic and Paul is not pleased. Will Anna be able to help resolve the crisis?


  • Language for making suggestions
This episode explores language for making suggestions.
Phrases from the programme:
Can I make a suggestion?Why don't you try...?
Have you tried asking your colleagues?
Maybe I could do a big office search for you...?
How about looking through your rubbish bin...?
I have an idea!


  • Listening Challenge
Why was the memory stick wet?T
he answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 4: Doing lunch

Anna is determined to be friendly with her new colleagues and to make a good impression. Unfortunately, a slight misunderstanding leads her to make an embarrassing mistake.


  • Introducing yourself

This episode explores expressions you can use to introduce yourself and make small-talk in the office.
Phrases from the programme:
Hello, I don't think we've met.
You must be Tom.
I've just joined the team.
Nice to meet you!
Have you worked here long?


  • Listening Challenge

What is Tom's job title at Tip Top Trading?
The answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 5: The Queen of Sheba

Anna is still getting used to how things work in her new job. She turns to her colleagues to ask for help, but upsets Denise by sounding too bossy.


  • Polite requests

This episode looks at language for making polite requests.
Phrases from the programme:
I was wondering if you could do something for me...
Would you be able print out a file for me?
Could I have it within ten minutes please?
Could you possibly help me with the printer?
Would you mind writing your email later?


  • Listening Challenge

What reason does Tom give for being too busy to help Anna with her printer?
The answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
It's chaos at Tip Top Trading. Tom is in a panic; he has arranged more meetings than he can cope with and is going to have to face some unhappy clients. Anna decides to step in.


  • Offering help
This episode looks at language for offering to help people.
Phrases from the programme:
Is there anything I can do?
Let me help.
Can I give you a hand?
Give me a shout if you need anything.


  • Listening Challenge
What does the company Citrus Ventures do?
The answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 7: Mr Lime's grapefruit

Mr Lime is not happy. He ordered grapefruit from Tip Top Trading, but he got pineapples. Anna has to apologise and sort everything out. How embarrassing!


  • Apologising
This episode looks at language for apologising to people.
Phrases from the programme:
I'm really sorry to hear that.
That's totally unacceptable.
It must have been very inconvenient for you.
You have my word that we will sort this out.
And we could include some of our latest-edition imitation oranges to make up for the inconvenience.
I promise you, it won't happen again.


  • Listening Challenge

What does the company Citrus Ventures do?


  • Listening comprehension question

How many plastic grapefruit was Mr Lime meant to receive from Tip Top Trading?

The answer is at the end of the pdf script.
 

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Chutmayman

Thành viên BQL Diễn đàn
Bài viết
626
Điểm thành tích
93
Episode 8: Room 301

After Tom’s embarrassing mess-up of orders and visits from angry clients, the boss is not pleased. He calls Tom and Anna into Room 301 – the place where difficult conversations take place.


  • Giving praise

This week's programme focuses on useful language for giving praise.
Phrases from the programme:
Well done.
You were in a difficult situation and you handled it well.
Great job. I'm really impressed.


  • Listening Challenge

In which country is the big boss of Tip Top Trading based?

The answer is at the end of the pdf transcript.
 

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